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Veterinary Care

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Subject Introduction

Veterinary care assistants are important members of today’s modern veterinary team. They work alongside veterinary surgeons and veterinary nurses to provide vital nursing care, ensuring that the wellbeing of the animals in their care is paramount.

Our accredited veterinary care courses are delivered by online, distance learning.

Subject Overview

Is veterinary care for you?

To be a good veterinary care assistant you must be passionate about animals, hard-working and be prepared to muck in wherever needed to ensure the smooth running of the veterinary practice. As well as the hands-on nursing of animals, the role involves working closely with colleagues and liaising with clients, so it is important that you enjoy working with people as well as with the animals.

As a veterinary care assistant, no two days are the same, as part of your role you may be involved in:

  • Exercising, grooming and feeding hospitalised animals (inpatients)
  • Monitoring and providing supportive care to inpatients
  • Preparing theatre and relevant equipment
  • Cleaning and preparing accommodation
  • Restraining animals for treatment
  • Reception duties and advising clients on preventative health care

We always advise anyone looking to start a career in the veterinary profession to gain some work experience so you can make sure that the role is right for you. It will also give you valuable experience for your CV when looking for a training position; and who knows it might even give you a foot in the door if any positions come up in the practice you volunteer in!

Why choose to study veterinary care at The College of Animal Welfare?

  • Regulated and respected
    Our veterinary care qualifications are ofqual regulated and our college has been rated as a Good provider by Ofsted (July 2022). In addition, our Matrix accreditation underscores our commitment to delivering first quality information, advice and guidance to ensure that you choose the course that is right for you and your future ambitions.
  • Experienced and supportive lecturers
    We are proud of the fact that all of the lecturers delivering our veterinary care courses have significant industry knowledge and experience of working in the veterinary profession, and all share a common passion for pushing the profession forward.
  • Online and interactive courses
    Our online course material has been developed to guide you through your chosen qualification and provide you with interactive and innovative ways of learning.
"I found the distance learning aspects very good, there was always help on hand when I needed it and my personal mentor was extremely helpful when advice was paramount. Self-discipline is necessary for distance learning as there's no obligation to physically attend any classes. I found the course very interesting, educational and I learnt a lot".  (Read the case study)
Eleanor Stickells, Level 2 Diploma for Veterinary Care Assistants (Spain)
"I have worked within a veterinary surgery environment for over 14 years and I have covered a number of roles over that time. On completing the course and gaining my certificate, it has made a great difference to me assisting the veterinary surgeons in every aspect of the practice and making my job which I have always enjoyed more worthwhile and interesting. The support of the tutors was very good and helpful when they communicated with me, which was on a regular basis, and always prompt in dealing with any issues or queries that arose".
Fiona Kennedy, Level 2 Certificate in Assisting Veterinary Surgeons in the Monitoring of Animal Patients Under Anaesthesia and Sedation

Course Options

Career Opportunities

Many veterinary care assistants (VCAs) choose to progress on to train as a veterinary nurse by undertaking the VetSkill Level 3 Diploma in Veterinary Nursing or the Veterinary Nurse (Level 3) Apprenticeship qualifications.

However, some VCAs choose to remain working as veterinary care assistants and do an excellent job at supporting the practice team.

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Veterinary Care Support Apprenticeship

Work-based & Online Qualifications

VetSkill Level 2 Certificate in Veterinary Care SupportThis qualification is designed for those working in a veterinary care support role. During the programme you will learn the relevant practical skills and underpinning knowledge needed to provide a good level of support to the veterinary nurse and veterinary surgeon.Find out moreCity & Guilds Level 2 Diploma for Veterinary Care AssistantsThis online, distance learning course is ideal for those working or volunteering in a veterinary environment assisting veterinary surgeons and veterinary nurses with the care of small animal patients.Find out moreVetSkill VTEC Level 2 Certificate in Assisting Veterinary Surgeons in Monitoring Anaesthetised and Sedated Companion AnimalsIdeal if you are working in a veterinary care assistant role and are involved in assisting veterinary surgeons with the monitoring of companion animals under anaesthesia and sedation.Find out moreVetSkill Level 2 Certificate for Veterinary ReceptionistsIf you are working in a receptionist role in a veterinary environment and are looking to further develop your skills and confidence, this online, distance learning qualification could be for you!Find out moreVetSkill VTEC Level 4 Award for Animal Medicines Advisors (SQP – Companion Animal)The VetSkill VTEC Level 4 Award for Animal Medicines Advisors (SQP – Companion Animal) is designed for those looking to gain the necessary qualification to be able to prescribe and supply veterinary medicine classes POM-VPS and/or NFA-VPS to companion animals. Find out more

CPD & Short Courses

Qualifications

VetSkill VTEC Level 2 Certificate in Assisting Veterinary Surgeons in Monitoring Anaesthetised and Sedated Companion AnimalsThis online course is suitable for those assisting veterinary surgeons with the monitoring of companions animals under anaesthesia and sedation.Find out moreVetSkill VTEC Level 4 Award for Animal Medicines Advisors (SQP – Companion Animal)The VetSkill VTEC Level 4 Award for Animal Medicines Advisors (SQP – Companion Animal) is designed for those looking to gain the necessary qualification to be able to prescribe and supply veterinary medicine classes POM-VPS and/or NFA-VPS to companion animals. Find out moreTeam Leader/Supervisor Level 3 ApprenticeshipIf you have just stepped into your first management job in practice, or are looking to learn new management skills, the Team Leader / Supervisor Level 3 Apprenticeship could be for you!Find out moreOperations/Departmental Manager Level 5 ApprenticeshipIf you have some experience of managing a team, but are looking for formal training to enhance your leadership skills, the Operations / Departmental Manager Level 5 Apprenticeship programme could be for you!Find out moreLearning and Skills Mentor Level 4 ApprenticeshipA qualification ideal for those in a role where they support others to develop themselves.Find out moreLevel 5 Coaching Professional ApprenticeshipA qualification ideal for those who wish to develop their skills in coaching and mentoring.Find out moreLevel 3 Certificate in Leadership and Management (ILM)ILM Level 3 Certificate in Leadership and Management; Develop your leadership and management skills, and learn how to become an effective manager and leader!Find out moreLevel 3 Certificate in Effective Coaching and Mentoring (ILM)ILM coaching qualification ideal for clinical coaches, veterinary care assistant mentors and anyone involved in the coaching and supporting of staff in the workplace.Find out moreLevel 5 Certificate in Leadership and Management (ILM)Our ILM Level 5 Certificate in Leadership and Management course, can help you enhance your management skills and leadership qualities.Find out moreLevel 5 Certificate in Effective Coaching and Mentoring (ILM)Learn how to influence, guide and develop students in the workplace. Online learning. Regular tutorial support from qualified staff.Find out more

CPD Events

Our highly popular one day virtual congresses aimed at veterinary nurses and veterinary care assistants run throughout the year. Each congress gives approximately 7 hours of certificated CPD that you can count towards your annual veterinary nursing CPD requirements.

View our Virtual One Day Congresses here!

CPD Courses

Anaesthesia Monitoring: Putting together the pieces of the puzzleOnline£30 (£25 exc. VAT)

Courtney Scales DipVN, NCert(Anaesth), RVN, Veterinary Anursethesia | VCAC2022

55 minute video - Certificated at 1 hour of CPD

When monitoring a patient’s anaesthesia, each physiological parameter is like a piece of a puzzle and it is vital to understand how they all fit together, to form the bigger picture.

In this presentation, we will look at all these physiological parameters whilst discussing what they actually mean and how to defunk the terminology.

Topics to be discussed will include:

  • The Palpebral Reflex
  • Eye Position
  • Jaw Tone
  • Pedal Reflex
  • Pulse Oximetry
  • Blood Pressure
  • Capnography
  • Electrocardiogram (ECG)
Find out more
Client Care for the VCAOnline£30 (£25 exc. VAT)

Dr Liz Walker BVetMed BSAVA PgCert SAM MRCVS, IntinsiaVet | VCAC2022

40 minute video - Certificated at 1 hour of CPD

The role of the VCA in clinical practice entails far more than animal care. Understanding the client journey and the role you play within it is essential for success in clinical practice. Learning tools and techniques for effective communication will support with each client interaction and help you to successfully navigate the challenging situations as they may arise.

This presentation will cover the following key learning objectives:

  • The importance of the client journey in clinical practice
  • The role of the VCA in the client journey
  • Communication skills for ideal client interactions
  • Tools and techniques for challenging situation
Find out more
Compassion Fatigue: What Veterinary Teams Need to KnowOnline£30 (£25 exc. VAT)

Dr Rosie Allister BSc (Hons) BVSc MSc PhD MRCVS, VetLife | VCAC2022

30 minute video - Certificated at 1 hour of CPD

Veterinary teams work hard and look after others, to do that sustainably we need to look after ourselves. There are times when we do our best, and it still doesn’t feel enough. Some of our work means we encounter trauma and suffering that affects us in ways we might not expect. Research on moral injury and compassion fatigue offers some explanation for psychological aspects of the work we do and points to strategies for prevention and support. This session looks at what helps.

Find out more
Dental Procedures and Client Education - the full potential of the VCA roleOnline£30 (£25 exc. VAT)

Bronte Stephenson RVN BSc (Hons) C-SQP NCert (Dent) | VCAC2024

55 minute video - Certificated at 1 hour of CPD

Dentistry has become a large focus for many practices over the last few years, and rightly so. The oral cavity, though it is not often seen, plays a huge role in overall animal health and welfare. There are often many painful problems which go unnoticed, and it can be difficult to get through to clients about the importance of oral hygiene.

How can the VCA get involved with client education, and become an advocate for dental health? And how can the VCA assist with dental procedures in practice?

Find out more
First Aid - How can I help?Online£30 (£25 exc. VAT)

Louise Chappell BSc (Hons) Dip AVN RVN, The College of Animal Welfare | VCAC2022

50 minute video - Certificated at 1 hour of CPD

This presentation will cover the following key points:

  • The VCA role in telephone triage - top ten emergencies and what questions to ask to get the most information for the veterinary surgeon
  • How to keep calm in these situations
  • The legalities of providing first aid and who has the ability to perform first aid
  • How to be prepared
  • Some scenario based discussions, to put the information into practice
Find out more
Getting Inappetant Patients to EatOnline£30 (£25 exc. VAT)

Getting Inappetant Patients to Eat (VCAC2023)

50 minute video - Certificated at 1 hour of CPD

Getting animals to eat can be one of the most difficult things to do. The role of VCAs in ensuring that adequate nutrition is achieved is really important. This presentation aims to give delegates the guidance to be able to:

  1. Identify inappetence, anorexia and dysrexia in animals
  2. The methods in place to increase nutrition intake of animals
  3. How to monitor nutritional intake in animals

Find out more
Getting it all done: How to manage your own time and energyOnline£30 (£25 exc. VAT)

Getting it all done: How to manage your own time and energy (VCAC2023)

40 minute video - Certificated at 1 hour of CPD

Time is the most valuable thing that we have and once it’s gone, we can’t get it back! So how can we make sure that we are using our time and energy wisely when there are constant distractions and drains on our time and energy levels? 

This session will share some tools to help you identify those distractions and to understand how effective you are at managing your own time. It will help you to decide what’s important and urgent or when you can give yourself permission to ditch or delegate something. We’ll discuss to-do-lists, how (in)effective they are, and how to use them alongside other tools and strategies to make sure those items actually get done.

Find out more
How Veterinary Care Assistants can make a positive difference to the emotional wellbeing of canine patients within their careOnline£30 (£25 exc. VAT)

Kate Main BVSc PGCERT SAM MRCVS | Tamson Durston RVN CAB BA (Hons) BSc (Hons) MSc (Hons) | VCAC2024

40 minute video - Certificated at 1 hour of CPD

During this presentation we will take a journey through the veterinary clinic and using Dog Friendly Clinic principles, look at how Veterinary Care Assistants can best support the emotional wellbeing of canine patients within their care.

By the end of this presentation, you will be able to:

  • Outline the aims of Dog Friendly Clinic scheme and the benefits of joining.
  • Summarise how you would become a member of the Dog Friendly Clinic scheme.
  • Describe how Veterinary Care Assistants can use Dog Friendly Clinic principles to support the emotional wellbeing of canine patients within their care.
Find out more
Next Steps: The Veterinary Nursing Diploma RouteOnline£25 (£20.833333333333 exc. VAT)

Claire Hobson RVN Cert Ed Canine Hydrotherapist, The College of Animal Welfare | VCAC2022
Lisa Forrest BA(Hons) GTP, The College of Animal Welfare

25 minute video - Certificated at 1 hour of CPD

Are you thinking of taking the next steps to train for the Level 3 Diploma in Veterinary Nursing? Are you concerned you may not meet entry requirements and are looking for ways to achieve these? If so, please join CAW’s Claire Hobson (Head of Veterinary Studies, Leeds and Wigan) and Lisa Forrest (Additional Learning Support Manager) for some additional guidance.

Claire will talk through the role of the Veterinary Nurse and the entry requirements needed to undertake the qualification. Lisa will follow with advice on how to achieve Maths and English if needed, and explain the difference between Functional Skills and GCSEs. You may find it is easier than you think!

Find out more
Overcoming Fears of Inadequacy and Self-doubt Online£30 (£25 exc. VAT)

Overcoming Fears of Inadequacy and Self-doubt (VCAC2023)

40 minute video - Certificated at 1 hour of CPD

Do you ever feel inadequate or a fake?  If you do you are not alone!  These are thoughts associated with so called ‘Imposter Syndrome’.  Recent research suggests that up to 80+% of us feel this way at some point in our life.  Awareness and understanding of how our brains constantly lie and play tricks on us, can help you to challenge and overcome your own imposter thinking.  In turn, this can improve your self-assurance, confidence and enjoyment in who you are, your life and what you have to offer your teams and those who you care for.

Find out more
Pet Loss and Bereavement SupportOnline£30 (£25 exc. VAT)

Pet Loss and Bereavement Support (VCAC2023)

40 minute video - Certificated at 1 hour of CPD

Pet loss and bereavement support is arguably one of the most important services we offer as veterinary professionals. Being present for one of the most difficult times that pet ownership brings is a vital part of our roles, and understanding how we can best support and console clients in a professional manner is essential. 

This presentation will run through communication styles, how to help set up a supportive euthanasia appointment, post-euthanasia care for the client and how to look after yourself following difficult cases.

It aims to leave you feeling much more confident and better equipped to deal with one of the most emotional aspects of the job.

Find out more
Taming the TigersOnline£30 (£25 exc. VAT)

Dr Libby Kemkaran MA VETMB MRCVS | VCAC2024

35 minute video - Certificated at 1 hour of CPD

This presentation will show you how understanding the 4 different brain types can lead to increased confidence, superstar communication and growing an enviable high-performance culture, where everyone gets to love their work and get along.

Work doesn’t have to feel like work. It can feel instead like a game, learning which Big Cat Brain you’re running (and who are the Big Cats you walk with every day) is the key to unlocking your next level life.

Grow your communication skills and power to influence others around you in this deep dive into cognitive diversity.

Find out more
The VCA Role in Hydrotherapy & RehabilitationOnline£30 (£25 exc. VAT)

Helen Matyear RVN Cert HE ICH | BC2024

40 minute video - Certificated at 1 hour of CPD

Have you ever considered a career in the world of animal rehabilitation? Our beloved pets are living well into their senior years and an increase in complex surgical procedures and further medical treatments means the world of rehab has never been so important.

This presentation will focus on looking at the different ways the veterinary care assistant can become involved with rehabilitation of patients. We will cover the basics of hydrotherapy, name conditions that benefit from rehab treatment and investigate the career paths into the world of rehab.

Find out more
The VCAs role in ultrasound examinationsOnline£30 (£25 exc. VAT)

The VCA’s role in ultrasound examinations (VCAC2023)

40 minute video - Certificated at 1 hour of CPD

In this presentation we will go through the veterinary care assistant’s role in ultrasound examinations from preparing a suitable environment for scans to take place to patient preparation to ensure high quality diagnostic images can be obtained by the operator, also restraint techniques and a basic overview of why ultrasound is used and what we are looking at on the screen in order to be proactive when preparing the ultrasound area and machine.

Find out more
VCA CongressOnlineWed 12/11/2025£210 (£175 exc. VAT)7

VCA Congress is a one day virtual event focused solely on roles within the varied veterinary care field - exploring all aspects of the roles; from the many different responsibilities, to the challenges that are faced on a daily basis.

You’ll get the chance to listen to a variety of relevant lectures from expert industry speakers and gain valuable CPD on a range of topics.

This congress is suitable for those studying for a Veterinary Care Support or Veterinary Care Assistant qualification, as well as for those already working within these roles and similar roles, within veterinary practices and animal care environments.

Find out more