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Leadership & Management

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Subject Introduction

Our leadership and management courses, accredited by the ILM, will develop your skills and confidence in making management decisions and enhance your professional status as an effective leader and manager.

ILM qualifications have been designed with a strong focus on workplace performance; aiming to create well-rounded managers with a proven ability to work to high standards.

The Power Hour – New for 2025, hour-long webinars on key leadership topics. Find out more.

Subject Overview

Leading a team of people and managing scarce resources are two of the biggest challenges that exist in the veterinary and animal care profession.

Combined with the fact that training in these professions tends to concentrate on the development of practical skills and technical knowledge, when you find yourself promoted to the role of team leader, head nurse or manager, you may find many aspects of your new role challenging.

By undertaking a qualification in leadership and management you can develop key leadership skills, learning to manage team dynamics, utilise individual strengths, delegate workloads, contribute to planning and problem solving, make effective decisions and help to drive your business forward.

Why choose to study at The College of Animal Welfare?

  • Flexible study options
    Our ILM courses and management apprenticeships can be started at any time. They are run remotely with tutor support with optional Live Online sessions on key management topics.
  • Increase your job prospects
    A leadership and management qualification will demonstrate to employers that you have the skills and ability to take on management responsibilities. ILM qualifications are internationally recognised and respected and may bring the opportunity of gaining additional post nominal letters.
  • Regulated and respected
    Our leadership and management qualifications are Ofqual regulated and our college has been rated as a Good provider by Ofsted (July 2022). In addition, our Matrix accreditation underscores our commitment to delivering first quality information, advice and guidance to ensure that you choose the course that is right for you and your future ambitions.

Course Options

Career Opportunities

Great leadership and strong management are the cornerstones of every successful business. Our leadership courses will empower you to tackle a plethora of management challenges with confidence – not just in the animal care and veterinary industries – but in any field you choose to join. We are confident that you will leave us with the ability to lead teams, drive success, and take on leadership roles with newfound expertise!

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Apprenticeships

Team Leader/Supervisor Level 3 ApprenticeshipDesigned by employers for those just stepping into their first management job or are looking to learn new management approaches.Find out moreOperations/Departmental Manager Level 5 ApprenticeshipIf you have some experience of managing a team, or work in a position such as team leader or practice manager, but haven’t had any formal or theoretical training, this apprenticeship is for you!Find out more

ILM Qualifications

ILM Level 3 Certificate in Leadership and ManagementIdeal for those just starting our in their management role or looking to gain a first formal qualification.Find out moreILM Level 3 Diploma for Team LeadersIdeal for those just starting our in their management role or looking to gain a first formal qualification.Find out moreILM Level 5 Certificate in Leadership and ManagementPerfect for those that are currently working in supervisory or middle managerial roles that are looking to progress into senior management within the workplace.Find out moreILM Level 5 Diploma in Leadership and ManagementThis professional qualification is ideal if you are currently working in a middle management role and are looking to progress and raise your team profile.Find out moreILM Level 5 Diploma for Operational Leaders and ManagersThis nationally recognised qualification is designed for leaders and managers who manage teams to achieve operational or departmental goals and objectives, as part of their organisation’s strategy.Find out moreILM Level 5 Diploma in Leadership and Management (Top-Up for Certificate Holders)Designed for those who have already achieved the ILM Level 5 Certificate in Leadership and Management and would like to top up their qualification to a Diploma.Find out more

Webinars & Short Courses

CPD Courses

An Introduction to Delegation SkillsOnline£30 (£25 exc. VAT)

"Master the Art of Delegation – Enhance Productivity & Team Efficiency"

Effective delegation is a key skill for any professional looking to improve team performance and workflow efficiency. This virtual CPD session introduces you to the fundamentals of delegation, helping you understand what delegation is, how to delegate effectively, and how to monitor tasks to ensure successful outcomes. Whether you're managing a team or looking to enhance your leadership skills, this course provides practical strategies to help you delegate with confidence.

Find out moreAn Introduction to Time Management SkillsOnline£30 (£25 exc. VAT)

"Take Control of Your Time – Boost Productivity & Reduce Stress"

Struggling to keep up with your workload? Effective time management is essential for staying productive and maintaining a healthy work-life balance. In this virtual CPD session, you’ll learn practical strategies to avoid common time-wasting pitfalls, set clear goals and priorities, explore proven management techniques, and discover valuable time-saving tips. Whether you’re looking to improve your efficiency at work or simply make better use of your time, this session equips you with the skills to stay organised and in control.

Find out moreData and Cyber SecurityOnline£30 (£25 exc. VAT)

This course explains the fundamentals of data and cyber security. Providing you with useful tips and best practices for secure browsing. As well as how to use social media safely. Topics:

  • What Is Cybersecurity?
  • Best Practices for Secure Internet Browsing
  • Tips for Public Wi-Fi Security
  • Safe Use of Social Media
  • Dealing With a Security Incident
  • Data Protection & Security
  • Cyberattacks
  • Technology in Accounting
Find out moreData protection, information security and cyber securityOnline£30 (£25 exc. VAT)

This course introduces the principles of data protection and the impact of data breaches. Explaining the importance of maintaining information security, through controls such as system access, computer security and integrity controls.

Find out moreDiversity and InclusionOnline£30 (£25 exc. VAT)

This course clearly explains the principles of diversity and inclusion and its impact and application in the workplace. Providing an insight into how businesses can not only attract and hire, but also retain diverse talent. As well as tips on how to promote diversity and inclusion in the workplace.

Find out moreInformation requirements in a business environmentOnline£30 (£25 exc. VAT)

This course highlights the attributes of quality information. Focusing on the characteristics of big data, and the benefits and limitations of using big data.

Find out moreSustainabilityOnline£30 (£25 exc. VAT)

This course introduces sustainability and focuses on three aspects of sustainable performance, social, ecological/environmental and economic/financial. Known as the triple bottom line. As well as sustainability measures that can be employed in both personal and workplace environments.

Find out moreThe Power Hour: Adapting your coaching and mentoring styleOnlineTue 13/05/2025£24 (£20 exc. VAT)1 Hour

Join us for a one-hour webinar session designed to help you become an effective coach. Explore proven coaching models that you can implement immediately, learn positive communication methods to foster stronger relationships, and discover practical tools for your toolkit to enhance your coaching approach.

This interactive session will equip you with valuable strategies to guide and inspire others, whether you're developing talent, supporting team members, or building leadership capabilities.

Find out moreThe Power Hour: Coaching & Mentoring - Evaluation and Reflective PracticeOnlineTue 09/09/2025£24 (£20 exc. VAT)1 Hour

Join us for a one-hour webinar session focused on the critical role of evaluation and reflective practice in coaching. Discover why evaluating coaching sessions is essential for growth and learn practical methods to assess their impact effectively. Explore reflective practices that deepen your understanding and enhance your approach to coaching.

This session also provides insights into advancing your coaching skills, equipping you with the tools to continuously improve and achieve better outcomes. Whether you're refining your expertise or just starting your coaching journey, this webinar is for you.

Find out moreThe Power Hour: Delegating and Allocating WorkOnlineWed 14/05/2025£24 (£20 exc. VAT)1 Hour

Designed specifically for veterinary professionals, this webinar equips you with the skills to delegate tasks efficiently and allocate work effectively. Learn to identify team strengths, assign responsibilities, and monitor progress to ensure optimal performance. With effective delegation, you'll boost productivity, reduce burnout, and create a more cohesive and motivated team. Help your practice to operate smoothly and deliver exceptional care by transforming your approach to work allocation.

Find out moreThe Power Hour: Developing Your Coaching PracticeOnlineWed 12/11/2025£24 (£20 exc. VAT)1 Hour

Designed for veterinary professionals, this webinar offers practical techniques to become an effective coach. Learn to provide constructive feedback, set achievable goals, and support your team's professional growth. By mastering these coaching skills, you'll foster a culture of continuous improvement, boost team morale, and enhance overall performance.

Find out moreThe Power Hour: Implementing Change and Developing StaffOnlineWed 14/01/2026£24 (£20 exc. VAT)1 Hour

Designed specifically for veterinary professionals, this webinar provides practical strategies to manage change effectively and foster staff development. Learn to navigate transitions smoothly, engage your team, and build a resilient practice. By mastering these skills, you'll enhance team adaptability, boost morale, and drive continuous improvement. Empower your practice to thrive in a dynamic environment with a focus on growth and development.

Find out moreThe Power Hour: Leading and Motivating Your TeamOnlineWed 10/09/2025£24 (£20 exc. VAT)1 Hour

Designed specifically for veterinary professionals, this webinar provides practical strategies to inspire and energise your team. Learn to recognise individual strengths, set motivating goals, and create a positive work environment that fosters enthusiasm and commitment. By mastering these techniques, you'll enhance team morale, improve job satisfaction, and drive improved performance with a motivated and engaged team.

Find out moreThe Power Hour: Manage Effective MeetingsOnlineWed 09/07/2025£24 (£20 exc. VAT)1 Hour

Designed specifically for veterinary professionals, this webinar provides the essential tools and techniques to conduct productive and engaging meetings. Learn to set clear agendas, facilitate open communication, and ensure actionable outcomes. By mastering these skills, you'll enhance team collaboration, streamline decision-making, and boost overall efficiency. Empower your practice to achieve its goals with meetings that inspire and drive results.

Find out moreThe Power Hour: Performance Management and Discipline At WorkOnlineWed 11/06/2025£24 (£20 exc. VAT)1 Hour

Tailored for veterinary professionals, this webinar provides essential strategies to enhance employee performance and maintain discipline. Learn to set clear expectations, provide constructive feedback, and address performance issues effectively. By mastering these skills, you'll foster a culture of accountability, improve team morale, and ensure high standards of care. By taking a structured approach to performance management and discipline you can create a more efficient and harmonious workplace.

Find out moreThe Power Hour: The Principles of Coaching and MentoringOnlineWed 08/10/2025£24 (£20 exc. VAT)1 Hour

Tailored for veterinary professionals, this webinar provides essential principles and techniques to develop effective coaching and mentoring skills. Learn to guide and support your team, foster professional growth, and create a culture of continuous improvement. By mastering these skills, you'll enhance team performance, boost morale, and ensure high standards of care. Gain practical tools and tips to nurture talent and drive success.

Find out moreThe Power Hour: The key to coaching and mentoring session successOnlineTue 08/07/2025£24 (£20 exc. VAT)1 Hour

Join us for a one-hour webinar session focused on mastering the effective planning of coaching sessions from start to finish. Learn how to pre-plan sessions with practical techniques, choose the coaching style that best suits your needs, and establish structured coaching sessions that drive meaningful progress.

This session also highlights the importance of delivering effective feedback to ensure ongoing success and development. Whether you're new to coaching or looking to refine your approach, this webinar provides valuable insights and strategies to help you.

Find out moreThe Power Hour: Understanding Financial ManagementOnlineWed 11/02/2026£24 (£20 exc. VAT)1 Hour

Designed for veterinary professionals, this webinar provides essential skills to understand budgets, manage costs, and optimise resources. Learn to create effective financial plans, monitor expenses, and make informed decisions to ensure financial stability. By mastering these techniques, you'll enhance your practice's profitability, improve resource allocation, and achieve long-term success. Empower your practice with the tools to navigate financial challenges and thrive in a competitive environment.

Find out moreThe Power Hour: Understanding Leadership StylesOnlineWed 09/04/2025£24 (£20 exc. VAT)1 Hour

Designed specifically for veterinary professionals, this webinar explores various leadership styles and approaches and how to apply them effectively. Learn to identify your leadership style, adapt to different situations, and inspire your team to achieve their best. By mastering these techniques, you'll enhance team cohesion, improve decision-making, and drive exceptional performance. Gain the skills to lead confidently and create a positive, productive work environment.

Find out moreThe impact of new technologies on accountingOnline£30 (£25 exc. VAT)

This course introduces the emerging and developing technologies that are impacting on accounting systems. Particularly the effect of automation and AI in accounting systems on the role of the accountant and the finance function. Discussing the key features of cloud accounting, as well as it’s benefits and limitations.

Find out moreVisualising and communicating informationOnline£30 (£25 exc. VAT)

This course introduces a variety of methods which can be used to effectively communicate information visually. As well as the key characteristics of professional communication. Topics:

  • Visual information: Charts, Diagrams, Tables & Graphs
  • Communicating information

Find out moreWorking effectivelyOnline£30 (£25 exc. VAT)

This course highlights the key aspects of good time management and good practice. Helps you to identify symptoms of poor time management. Then provides methods to effectively manage your workload as well as tips for effective time management at work. Topics:

  • What Is Time Management?
  • Time Management Good Practice
  • Symptoms of Poor Time Management
  • Tips for Effective Time Management at Work
  • Knowledge Check
  • Plan your workload
  • Flexibility and changing priorities
  • Escalating problems

Find out more